2010 WritersUA User Assistance Annual Conference in Seattle - March 21-24, 2010

All of the details are posted for the 18th Annual Conference for Software User Assistance. The event takes place March 21-24 in Seattle. Registration is open and early discounts are in effect.

2010 WritersUA User Assistance Conference

Australasian Online Documentation and Content Conference in Darwin - May 12-24, 2010

The thirteenth annual Australasian Online Documentation and Content Conference, AODC 2010, will be held at the Palms City Resort in central Darwin from Wednesday 12th to Friday 14th May. Professionals involved in corporate documentation, online Help, Web authoring and technical writing will enjoy three days of thought-provoking sessions, interesting discussions and networking. The relaxed tropical atmosphere of Darwin will set the scene for fantastic conferencing and networking.

Australasian Online Documentation Conference

European Online Help Conference, 16th - 17th September 2010 in Stockholm, Sweden

UA Europe is aimed at technical authors and user assistance specialists — it provides a unique annual update on all the latest industry trends, technical developments, and best practice in software user assistance.

European Online Help Conference

TECHWR-L · Articles, topic summaries and examples to help you get started in technical writing. And probably the largest mailing list for technical writers on the Internet.

HATT · Yahoo list for help authors
This list is for online help authors to share information about online help tools and techniques.

microsoft.public.helpauthoring
Winhelp & HTML HELP related news group.

Microsoft Design Specifications for User Assistance
Read what Microsoft says about electronic user assistance and online help, now available as book from Microsoft Press.

"Developed by Microsoft’s senior editors and content managers, this manual of style captures the up-to-date standards and best practices for delivering clear and consistent technical communications."

indoition
A great collection of information, articles, checklists, links and other resources for technical writers and everyone involved in producing documentation. The checklists include guides for auditing the quality of your documentation and choosing documentation tools. There are over 500 useful links for help and documentation authors. All the information resources can also be downloaded as a single PDF. Available in both English and German.

English version: http://www.indoition.com/index.html
German version: http://www.indoition.com/de/index.html

Helpmaster.info
In memoriam of Josef Becker
Helpmaster.info was one of the best starting points for help related stuff on the web. This site is no longer maintained, though it still provides a well sorted list of available help authoring tools. We keep this link to remember the site master Josef Becker.

WorkWrite, Inc.
Cheryl Lockett Zubak, president of Work Write, Inc. is an internationally known speaker and consultant on software user assistance design. See article above.

The Helpware Group
provides HTML Help, FrontPage and Delphi users with support and quality software tools. They are based in Melbourne, Australia. Enjoy the site.

HTML HELP Center
by David Liske is a very helpful resource site that clearifies features and problems of HTML HELP, It is a must visit if you are in Visual Basic.

Helpful Solutions
Paul O'Rear, the owner of Helpful Solutions, is an independent contractor providing consultation and custom software development services for Online Help authors and application developers; specializing in customizations to the online help systems.

Shadow Mountain Tech
Help programming references, Winhelp + HTML HELP connection to VB and C++.